Hi,
I am facing problem where in, a request has multiple roles assigned. Each role has different role owner like: Role1 has ROLE1-OWNER and Role2 has ROLE2-OWNER and when the request is submitted, it goes to the manager. This triggers an email notification which has only one name like:
Dear XYZ,
Once manager approves this, this will go to role owner stage. Here the application is triggering 2 email notification for each role owner. The strange this is that, This has both the role owners' names mentioned!
For example,
Role1-Owner receives:
Dear Role1-Owner, Role2-Owner,
<Mail Body>
Role2-Owner also receives the same email:
Dear Role1-Owner, Role2-Owner,
<Mail Body>
Here both role owners are receiving the same email notification with their names mentioned in it!
Ideally, Role1-Owner should have received like:
Dear Role1-Owner,
<Mail Body>
and Role2-Owner should have received like:
Dear
Role2-Owner,
<Mail Body>
I dont have any clue why such multiple name are displayed in the notification.
Can anyone please help me?
Regards,
Faisal
